Refund and Returns Policy

Last Updated: [02/19/2026]

At Streambee, customer satisfaction is important to us. We stand behind the quality of our service and offer a clear refund policy outlined below.

By purchasing our services, you agree to the terms of this Refund Policy.

7-DAY MONEY-BACK GUARANTEE

We offer a 7-day money-back guarantee on subscription purchases.

If you are not satisfied with your service, you may request a refund within 7 days of the original purchase date.

ELIGIBILITY REQUIREMENTS

To qualify for a refund:

  • The refund request must be submitted within 7 calendar days of purchase.

  • The account must not have violated our Terms of Service.

  • The service must not have been abused, shared, or misused.

  • You must contact our support team before initiating any chargeback.

Refund requests must be submitted via email to:
[contact@streambee.live]

NON-REFUNDABLE SITUATIONS

Refunds will not be issued in the following cases:

  • Requests made after the 7-day period.

  • Issues caused by unsupported or incompatible devices.

  • Internet connection problems or ISP-related streaming issues.

  • Failure to follow installation instructions.

  • Account suspension due to policy violations.

  • Trial purchases (if applicable).

  • Excessive or abusive usage detected on the account.

REFUND PROCESSING

Approved refunds will be processed to the original payment method used at checkout.

Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider.

CHARGEBACK POLICY

Initiating a chargeback without contacting our support team first may result in permanent suspension of your account and restriction from future services.

We encourage customers to contact us so we can resolve any issue quickly and fairly.

SERVICE REQUIREMENTS

Our service requires:

  • A stable internet connection

  • A compatible device

  • Proper installation using our official guide

We are not responsible for performance issues caused by third-party applications, device limitations, or internet provider restrictions.

POLICY UPDATES

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page with the revised effective date.